Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, list a product, or contact us. This may include your name, email address, phone number, mailing address, payment information, and any other information you choose to provide.

We also automatically collect certain information when you use our platform, including your IP address, browser type, operating system, device identifiers, pages viewed, links clicked, and the date and time of your visit.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Connect buyers with local vendors and artisans
• Send promotional communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience

3. Information Sharing

We do not sell your personal information. We may share your information with vendors to fulfill orders, with service providers who assist in our operations, and when required by law. When you make a purchase, necessary order details are shared with the vendor to complete your transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. Payment processing is handled through Stripe, a PCI-DSS compliant payment processor. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You may update or delete your account information at any time by logging into your account settings. You may opt out of promotional emails by following the unsubscribe instructions in those messages. Depending on your location, you may have additional rights under applicable data protection laws, including the right to access, correct, or delete your personal data.

6. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will take steps to delete that information promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date above.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@sourcelocal.co.